A flight delay is one of the most common worries travellers have when booking an airport transfer, and it is a fair one. If you have ever watched a pre-booked car drive off because you were stuck at passport control, you will know the feeling. The good news is that with a properly run private transfer, a delayed flight changes nothing for you: the driver simply adjusts to your real arrival, and there is no extra charge.
The reason is flight tracking. When you book, you give us your flight number, and that single detail lets us follow your aircraft from the moment it pushes back at the origin airport. If your flight is delayed, our system sees the new landing time and the pickup shifts automatically. You walk out into arrivals, and your driver is there — exactly as planned, just later.
How a flight delay is handled, step by step
It works like this. We monitor the live status of your flight using its number. If the flight is running late, we recalculate the meet time so the driver is not sitting idle for hours, but is in position by the time you actually land. Because the fare is fixed at the price you booked, that delay does not add a single euro — a crucial difference from a metered cab, where every minute of waiting would tick upward.
Free waiting time once you are on the ground
Landing is not the same as being ready to leave, of course. Passport control, baggage reclaim and the walk to the arrivals hall all take time, especially at a busy terminal like CDG. That is why we build in generous free waiting after touchdown — typically around an hour — so you can clear the airport at your own pace without anyone watching the clock. With our meet-and-greet service, your driver waits inside the hall with a name board rather than circling outside.
Book with flight tracking built in
Every transfer includes flight tracking, free waiting after landing and a fixed price — so a delay never costs you your ride or extra money.
When you should still get in touch
For a normal delay you need do nothing — the tracking does the work. There are a few situations where a quick message helps, though. If your flight is cancelled, if you are rerouted to a different airport such as Orly instead of CDG, or if you pick up a later flight on a new day, drop us a line through our contact page or WhatsApp with the updated flight number. As soon as we have the new details we retrack to that arrival and your driver meets the flight you land on.
Why this matters more than the headline fare
It is easy to compare transfers on price alone, but how a service handles disruption is where the real value shows. A cheap option that abandons you after a 90-minute delay is no bargain. A fixed-price transfer that follows your flight, waits for free and never penalises you for circumstances beyond your control is the difference between a stressful arrival and a smooth one. If you are still weighing the choice, our guide on whether a private transfer beats the RER covers the wider picture.
Frequently asked questions
What happens to my transfer if my flight is delayed?
Nothing changes for you. We track your flight by its number, so the driver adjusts the pickup to your actual landing time and is waiting in arrivals when you appear. There is no extra charge.
Do I pay more if my flight lands late?
No. The fare is fixed at the price you booked, and waiting time caused by a delayed flight is free. Unlike a metered cab, a delay does not add to the cost.
How long will the driver wait after my flight lands?
We include generous free waiting after touchdown to cover passport control and baggage reclaim, typically around an hour, so you are never rushed.
Should I tell you if my flight is delayed or cancelled?
For a delay you need do nothing, as our tracking handles it. If a flight is cancelled or you are rerouted, a quick message via WhatsApp or our contact page lets us reschedule.
What if I miss my connection and arrive on a later flight?
Send us the new flight number as soon as you can and we will retrack to that arrival. With the updated details, your driver will be waiting for the flight you actually land on.
