Arranging a wheelchair-accessible transfer to Disneyland Paris takes a little forward planning, but it removes one of the biggest stresses of the trip. The public RER route, with its stairs, gaps and crowded platforms, is rarely comfortable for a wheelchair user. A pre-arranged adapted vehicle takes you door to door in around 45 minutes from CDG, with a driver on hand to assist. This guide explains how to request one and what to expect.
What an accessible transfer involves
Wheelchair-accessible vehicles can be arranged on request. Depending on the vehicle and your preference, a passenger may be able to board via a ramp and remain seated in their wheelchair with secure restraints, or transfer to a standard seat with the chair stowed. There is no single right answer, so the most important step is telling us your needs when you book so we can confirm the appropriate vehicle for you.
Why the road is kinder than the rail
The RER B and A combination from CDG requires a change at Châtelet–Les Halles, which involves stairs, escalators and a busy interchange that is far from straightforward for a wheelchair user. The whole trip can take 60-90 minutes. A direct transfer covers the 38km in around 45 minutes, with no changes and no platforms to negotiate. From Orly the journey is around 50km and 50-60 minutes. Door-to-door comfort makes an enormous difference at the start and end of a holiday.
- Adapted vehicle arranged on request to suit your needs.
- Meet-and-greet with help for luggage and boarding.
- Flight tracking and free waiting so there is no pressure on arrival.
How to request your vehicle
The key to a smooth accessible transfer is detail and timing. When you book, tell us the type of wheelchair, whether the passenger prefers to remain seated in it or transfer to a seat, and how many companions and bags are travelling. Booking as early as possible gives us the best chance to confirm the right adapted vehicle for your dates. Our service runs 24/7, so early flights and late arrivals are both covered.
One fixed, dignified fare
An accessible transfer is priced like any other: a fixed fare with no meter, from €70 from CDG and from €90 from Orly, with a 10% saving on a return. Our English-speaking drivers provide meet-and-greet and will assist with luggage and boarding, so the experience is as calm and dignified as possible from the airport door to your hotel.
Frequently asked questions
Can you arrange a wheelchair-accessible transfer?
Yes. Adapted vehicles can be arranged on request; tell us your requirements when booking.
Does a passenger need to transfer out of their wheelchair?
It depends on the vehicle and your preference; some allow you to remain seated in the chair, others a transfer to a seat.
How far ahead should I request a vehicle?
As early as you can, so we can confirm a suitable adapted vehicle for your dates.
Is the accessible transfer a fixed price?
Yes, from €70 from CDG and from €90 from Orly, with a 10% return discount.
Will the driver help with luggage and the wheelchair?
Yes. Our drivers offer meet-and-greet and assist with luggage and boarding.
Request an accessible transfer
Share your requirements and we will confirm a suitable adapted vehicle for your journey.
Related reading: RER vs taxi comparison and Disneyland transfers for large groups.
